Frequently Asked Questions

Currently, Complete Dental Supplies only ship
within the United States and its territories to ensure consistent,
reliable service.

For Miami-Dade, our dedicated drivers deliver directly, providing
fast, personalized service. For other locations, we use trusted carriers such
as FedEx, UPS, and USPS. Tracking information is provided so you can
follow your order every step of the way.

Absolutely! Orders placed by 3:00 PM EST on
business days ship the same day. Our local team handles each order with
care to ensure fast, reliable delivery. Orders placed after 3:00 PM, on
weekends, or holidays are processed the next business day.

Yes! Qualifying dental practices can apply for a30-day credit account, allowing you to receive supplies promptly while paying later. Contact your dedicated account representative to be guided through the approval process. All other customers can securely pay at checkout.

We accept multiple secure payment options, including:

• Credit Cards: Visa, MasterCard, American Express, Discover
• Debit Cards
• Approved Credit Accounts (for qualifying dental practices)
• Zelle (send to info@completedentalsupplies.com and please include your order number.

Payments can be sent to our Accounts Receivable Team using the methods on your invoice or mailed to:

Complete Dental Supplies
5701 SW 107 Ave, Suite # 205
Miami, FL 33173

For assistance, email info@completedentalsupplies.com or call (305) 747-7255, and we’ll ensure your account is updated promptly.

If a product is on backorder, we’ll notify you
immediately with the expected restock date or alternatives. We can also split
shipments at no extra cost — sending available items immediately and the
backordered items later — to minimize disruption to your practice.

Every product is sourced from verified,
reputable partners to ensure quality and safety. We handle every order with
care, authenticity, and precision — so your practice can rely on every item you
receive.

We make stocking your practice effortless. Our inventory spans all major dental needs, including:

• Safety & Protective Gear: Gloves, masks, face shields, gowns
• Dental Materials & Consumables: Bonding agents, cements, impression materials, disinfectants
• Instruments & Burs: Hand instruments, rotary tools, scalers, forceps
• Sterilization & Infection Control: Autoclave pouches, disinfectant wipes, barrier films
• Small Equipment & Devices: Handpieces, curing lights, ultrasonic scalers
• Laboratory & Orthodontic Supplies: Lab materials, orthodontic brackets, wires, elastics

We carry products from leading brands and trusted alternatives, always prioritizing quality, reliability, and value.

Absolutely. If a product isn’t listed online or is newly launched, our team will personally reach out to our trusted supplier network to find it for you. If it’s unavailable, we provide high-quality alternatives or keep you informed about availability.

We accept major credit cards and secure checkout options.

You can place orders:

• Online: Through our website for
  real-time availability and fastest processing
• By Phone: Call us at (305) 747-7255
• By Email: Send your order to orders@completedentalsupplies.com

No minimum required. Whether it’s a single item
or a full shipment, we handle every order with the same care and speed.

We make it easy to reach a real person who cares:

• Email: info@completedentalsupplies.com
• Phone: (305) 747-7255
• Website Contact Form: Fill out the form and we’ll
  respond promptly

Our team treats your practice like our own, ensuring every question and
order is handled with attention, care, and speed.

Yes! Send us your product list or invoices, and
we’ll create a personalized pricing overview. Every request is handled
with care so you can get the best value without compromising quality.

We serve licensed dental professionals and
approved clinical accounts only. Certain items are restricted to U.S.
dentists and may require credential verification. Non-licensed accounts are
subject to approval, minimum orders, and secure payment.