FREQUENTLY ASKED QUESTIONS

No. At this time, Complete Dental Supplies ships only within the United States and U.S. territories. We do not offer standard international shipping.

Within Miami-Dade, our dedicated local drivers deliver orders directly. Outside Miami-Dade, eligible orders are shipped using trusted carriers such as FedEx, UPS, and USPS. Tracking information is provided when the order ships so you can follow its delivery

Yes. We offer free next-day delivery throughout Miami-Dade, with no minimum order. Same-day delivery may also be available for qualifying local orders placed before 11:00 AM on business days. Orders placed after the cutoff, on weekends, or on holidays will be processed on the next business day.

Yes. Qualifying dental practices may apply for a 30-day credit account, subject to approval. To request an application or learn more about the approval process, contact our team at info@completedentalsupplies.com or (305) 747-7255. All other customers can pay securely at checkout.

We accept multiple secure payment options, including:

• Credit Cards: Visa, MasterCard, American Express, Discover.
• Debit Cards
• Approved Credit Accounts (for qualifying dental practices).
• Zelle: send to info@completedentalsupplies.com and please include your order number.

Payments can be sent to our Accounts Receivable Team using the methods on your invoice or mailed to:

Complete Dental Supplies
5701 SW 107 Ave, Suite # 205
Miami, FL 33173

For assistance, email info@completedentalsupplies.com or call (305) 747-7255, and we’ll ensure your account is updated promptly.

If a product is on backorder, we’ll notify you
immediately with the expected restock date or alternatives. We can also split
shipments at no extra cost — sending available items immediately and the
backordered items later — to minimize disruption to your practice.

Every product is sourced from verified,
reputable partners to ensure quality and safety. We handle every order with
care, authenticity, and precision — so your practice can rely on every item you
receive.

We make stocking your practice effortless. Our inventory spans all major dental needs, including:

• Safety & Protective Gear: Gloves, masks, face shields, gowns
• Dental Materials & Consumables: Bonding agents, cements, impression materials, disinfectants
• Instruments & Burs: Hand instruments, rotary tools, scalers, forceps
• Sterilization & Infection Control: Autoclave pouches, disinfectant wipes, barrier films
• Small Equipment & Devices: Handpieces, curing lights, ultrasonic scalers
• Laboratory & Orthodontic Supplies: Lab materials, orthodontic brackets, wires, elastics

We carry products from leading brands and trusted alternatives, always prioritizing quality, reliability, and value.

Absolutely. If a product isn’t listed online or is newly launched, our team will personally reach out to our trusted supplier network to find it for you. If it’s unavailable, we provide high-quality alternatives or keep you informed about availability.

Online orders receive an order-confirmation email after checkout. Orders submitted by phone or email will be confirmed by our team after they are received. If you do not receive confirmation, please contact us at orders@completedentalsupplies.com or (305) 747-7255.

You can place orders:

• Online: Through our website for
  real-time availability and fastest processing
• By Phone: Call us at (305) 747-7255
• By Email: Send your order to orders@completedentalsupplies.com

No minimum required. Whether it’s a single item
or a full shipment, we handle every order with the same care and speed.

We make it easy to reach a real person who cares:

• Email: info@completedentalsupplies.com
• Phone: (305) 747-7255
• Website Contact Form: Fill out the form and we’ll
  respond promptly

Our team treats your practice like our own, ensuring every question and
order is handled with attention, care, and speed.

Yes! Send us your product list or invoices, and
we’ll create a personalized pricing overview. Every request is handled
with care so you can get the best value without compromising quality.

Complete Dental Supplies primarily serves dental professionals, dental practices, laboratories, and approved healthcare accounts. Some products may be available to other customers; however, certain professional-use items may require credential verification or may not be available to non-licensed purchasers. There is no minimum order for eligible purchases.